At 3Puff, we want you to love what you wear. If something’s not right, we’ve got you covered.
• Returns: Accepted within 7 days of delivery, provided the item is unused, unwashed, and in original packaging with tags intact.
• Exchanges: Available for size or design issues — reach out to us within 7 days of receiving your order.
• Damaged/Wrong Item: If you receive a damaged or incorrect product, contact us within 48 hours with photos, and we’ll resolve it at no extra cost.
• Non-Returnable: Customized or sale items are final and not eligible for return.
• Refund Timeline: Once approved, refunds are processed within 5–7 business days to your original payment method.